Frequently Asked Questions
Is Mobile Banking safe?
Mobile Banking uses encryption and multi-factor authentication to keep your account information safe. However, it is always best to practice safety precautions to ensure that your account details remain secure. Learn more about online banking and security information here.
What Online Banking features can I use through Mobile Banking?
Most features available through Online Banking will be available in Mobile Banking. You can view your accounts, make transfers, pay bills and find your local Federal Savings Bank Branch or ATM. eStatements are not available through Mobile Banking.
What should I do if I can't log into Mobile Banking?
What should I do if my mobile device is lost or stolen?
If during normal business hours, Monday-Friday 8am-5pm, contact the eBanking team at (603)-742-4680. If it is outside normal business hours, log into Online Banking, go to the My Options tab and select the stop using this phone under the Manage My Device section.
Former major league baseball pitcher and current Psychology Coach for the Boston Red Sox, Bob Tewksbury, made an appearance at the Federal Savings Bank Apple Harvest Day booth. Federal Savings Bank is the proud underwriter of Apple Harvest Day, which is a fall festival produced by the Greater Dover Chamber of Commerce.
Federal Savings Bank employees volunteer every year to participate in the American Cancer Society's Relay for Life Walk. Over the last few years, FSB employees have raised over $15,000 for the American Cancer Society.
For over 10 years, Federal Savings Bank has participated in the United Way's Day of Caring. A group of FSB employees volunteer to help work at a deserving non-profit organization for a day. Here, a group of FSB employees help do yard work at a youth camp in Strafford.
Each year, Federal Savings Bank employees volunteer to produce an internal campaign to raise funds for the United Way. The staff picks a theme, prepares a breakfast and holds several fundraising activities throughout the year.
Federal Savings Bank partners with Seacoast Media Group and The United Way to produce the annual Spirit of the Seacoast awards. Federal Savings Bank employees serve on the committee that selects deserving volunteers in the community to receive special recognition. FSB grants each recipient a $500 grant to donate to a non-profit organization. To date, FSB has donated over $12,000 to the Spirit of the Seacoast program. In this photo, FSB Vice President, Kelly Glennon, presents a volunteer award to John Miskus, a volunteer for the Dover Adult Learning Center