With a Visa® Debit/ATM Card from Federal Savings Bank, you can access your money – anytime, anywhere! Backed by our 24-hour fraud monitoring system, enjoy the benefits of using your card worldwide wherever Visa® is accepted.
Chip Cards are Coming!
We are pleased to announce that we have begun issuing new Smart Chip Debit Cards to customers who currently have an FSB debit card. A Smart Chip card is a debit or credit card that contains a microprocessor that enhances the security of cards during point-of-sale transactions. These cards, already in use in much of the world, use a security standard originally developed by Europay, MasterCard and Visa (EMV) as a way to fight card fraud resulting from theft, skimming and counterfeiting. Smart Chip cards add an additional layer of security to the safeguards that already protect cards. Each time a cardholder uses their chip card it generates a code that is unique to that transaction. This makes it harder to counterfeit a card or to use it fraudulently for in-store purchases. Click here to read important FAQs.
Federal Savings Bank has joined the Allpoint ATM Network, a surcharge-free ATM Network of over 55,000 ATM locations worldwide. So whether you live on the Seacoast or are traveling to the West Coast, our customers will enjoy using their Federal Savings Bank Debit Card at any Allpoint ATM with no fee!
Click here to locate an Allpoint ATM or download the Allpoint app on your iPhone, iPad, Android or Tablet. You can also scan the QR codes below.
We may be calling you. Protecting your information is our top priority, which is why we monitor your Debit/ATM Card transactions to detect fraudulent activity which may include; a sudden change in location (when a card is used unexpectedly overseas), an unusual sequence of costly purchases, or any activity associated with new fraud trends around the world.
If we suspect fraudulent Debit/ATM Card use, we will call you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions that we may place on your card. Here's what you need to know.
Lost or Stolen Cards
To report a lost or stolen Debit/ATM Card during non-banking hours please call 1-800-554-8969. Should you discover your Debit/ATM Card is lost or stolen during normal banking hours, please contact a customer service representative at 1-800-462-2265.
Give us a call! Informing us of your travel plans ensures that you'll be able to use your card while you are away. And if a situation arises where we need to take action to protect the security of your card, providing us with a phone number where you can be easily reached will help limit any inconvenience.
We continue to protect your information to the best of our ability and regularly implement new technologies to safeguard your information. Due to the increase in fraudulent debit card activity originating from specific foreign countries, we may block some card transactions – providing you with even more protection.
If you plan to travel or make an online purchase outside of the United States, please notify us as soon as possible. The block can be temporarily removed and reinstated when you return from your trip or complete a purchase. Simply call eBanking at (603) 742-4680 or see a Customer Service Representative at one of our branches.