2015 Holiday Closing Schedule

Federal Savings Bank offices will be closed the following dates during the 2015 calendar year.

Thursday, January 1 - New Years Day
Monday, January 19 - Martin Luther King, Jr. Day
Monday, February 16 - President’s Day
Monday, May 25 - Memorial Day
Saturday, July 4 - Independence Day
Monday, September 7 - Labor Day
Monday, October 12 - Columbus Day
Wednesday, November 11 - Veterans Day
Thursday, November 26 - Thanksgiving Day
Thursday, December 24 - Christmas Eve (Closed at 12:00 PM)
Friday, December 25 - Christmas Day
Thursday, December 31 - New Year's Eve (Closed at 2:00 PM)

simple_switch

Federal Savings Bank is pleased to introduce Simple Switch.


We understand that switching an account can seem complicated, so we’ve created “Simple Switch” to make the process of switching your account(s) from another institution to Federal Savings Bank easier. We invite you to click here to download the forms listed below. Then complete them and bring them with you when you meet with a customer service representative at any one of our five convenient branch locations. No appointment necessary.  

  • Personal profile form*
  • Required documentation checklist*
  • Transfer of automatic withdrawal
  • Transfer of third party (debit card) withdrawal
  • Internet banking/online bill-pay application

Please note that all asterisked (*) forms are required.

 

Easy Steps to Close an Account

Sure, direct deposits and scheduled automatic payments make switching banks complicated. But you can take steps to make the transition smooth and painless.


1) Open a new account (hopefully at Federal Savings Bank)


2) Make a list of your direct deposits and automatic withdrawals and contact each provider to find out what you need to do to transfer the payment and how long it will take the change to take effect.


3) Repeat Step 2 for all your automatic withdrawals – just make sure no debits occur before your direct deposits take effect!


4) Print out records and download and save your statements.


5) Once you are certain that all checks have cleared the old account, you are now ready to close it. Either visit a branch of the bank or call to see if you can close the account over the phone.


6) Be sure to get a letter confirming that the account was closed.

Privacy Policy

Click here to view Federal Savings Bank's Privacy Policy.

Employment

Federal Savings Bank was established in 1890 and still offers personal service, competitive rates, and a wide array of investment options for individuals and businesses. We credit our success, in part, to our commitment to our customers, employees, and the communities we serve. Our colleagues work in an environment where teamwork, creativity and initiative is encouraged and rewarded. We offer competitive salaries, ongoing training opportunities as well as a comprehensive benefits package. If you are interested in joining our team, please apply at any of our branches or complete this application and submit with your cover letter and resume to:

Federal Savings Bank
PO Box 1099
Dover, NH 03821
Attn: Human Resources
Email: Kristen Collins

Federal Savings Bank is an equal opportunity and affirmative action employer.

Current Openings

(click for details)

Retail Loan Officer

This position is responsible for originating residential mortgage loans with a primary focus on a specific geographic territory, performing the duties of a Retail Loan Officer to include;

  • Meet with and counsel existing and prospective mortgage loan customers, at the time and place of their convenience.
  • Meet or exceed established individual origination volume requirements annually, according to business plan requirements and metrics.
  • Respond in a professional manner to questions regarding rates, policies and practices of the Bank relative to mortgage lending.
  • Follow each loan through to the closing, working with the customer, real estate broker, loan processor and/or attorneys as necessary.
  • Refer problems or unusual situations to management for resolution.
  • Comply with all Bank and department policies and procedures and all applicable Federal, State and Secondary Market regulations.
  • Establish and maintain contact with real estate professionals, accountants, financial advisors and attorneys within a defined geographic territory through direct calls, and real estate networking events, presenting yourself in a professional manner.
  • Responsible for remaining abreast of all regulatory issues effecting mortgage loans and initiate the appropriate changes in policy/procedures.
  • Inform business contacts of any new lending programs and inquire about the credit needs or concerns of individuals in the community with the objective of enhancing the volume of mortgage originations and effectively meeting the credit needs of the community.
  • Represent the Bank through active participation in community organizations and events.

Skills/Experience Required:

  • Bachelor's degree with a concentration in business or finance and/or equivalent experience.
  • Three to five years of residential mortgage origination experience.
  • A thorough understanding of Secondary Market guidelines is required.
  • Strong computer skills and familiarity with various software programs including Word and Excel.

Customer Service Representative/Teller Supervisor

Under general supervision and in accordance with established policies and procedures, the incumbent is responsible for overseeing branch teller and platform operations; overseeing the activities of the branch staff and approving transactions requiring a supervisor's approval in the absence of the Branch Manager and Assistant Manager. Develops and maintains knowledge of Federal Savings Bank products and services to enhance referrals and cross-sales of new and existing customers to various departments within the Bank. Additional responsibilities include; opening and servicing customer accounts, accepting loan payments, cashing checks and processing a variety of customer transactions including but not limited to; deposits, account withdrawals, issuing Bank Checks, Money Orders, Travelers Checks, and cash advances. Ensures professional, courteous, and efficient service is given to our customers at all times. Additional responsibilities include;

  • Ensures that Quality Customer Service standards are consistently achieved.
  • Performs cash verification duties.
  • Assists with Teller/CSR settlement and error resolution including computer system input errors.
  • Helps in resolving difficult situations and recognizes to escalate more challenging issues to the Assistant and/or Branch Manager.
  • Maintains confidentiality of transactions.
  • Maintains high level of balancing standards.
  • Maintains knowledge of and ensures compliance with Federal and State banking regulations and adheres to all Bank policies and procedures.
  • Adheres to branch security according to company Security Program, exercising dual control according to established policies.
  • Must be available to work two to three Saturdays a month.
  • Agrees to open and close the branch in accordance with established procedures as required.
  • Has the aptitude to help perform Assistant Branch Manager Duties when necessary.

Skills/Experience Required

  • High school diploma or general education (GED).
  • At least two years of experience in a customer service or retail sales experience and/or cash handling position.
  • Excellent customer service, communication, and organizational skills.
  • Strong computer skills and familiarity with various software programs.

Locations & Hours

doverbranch

Dover, NH

633 Central Avenue*
Dover, NH 03820
603-742-4680
FAX 603-742-7905

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday -Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12:30pm

portsbranch

Portsmouth, NH

1650 Woodbury Avenue*
Portsmouth, NH 03801
603-431-2212
FAX 603-436-6095

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 6:00pm
Saturday 8:30am - 12:30pm

One Market Square* (ATM only)

durhambranch

Durham, NH

7A Mill Road*
Durham, NH 03824
603-868-1111
FAX 603-868-5107

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

barrbranch

Barrington, NH

Physical: 6 Eastern Avenue
Mailing: PO Box 70
Barrington, NH 03825
603-664-9327
FAX 603-664-9109

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 6:00pm
Saturday: 8:30am - 12:30pm

rochbranch

Rochester, NH

17 Wakefield Street*
Rochester, NH 03867
603-332-3740
FAX 603-332-3974

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12:30pm

*ATM Locations

Toll-free 1-800-462-2265

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