2015 Holiday Closing Schedule

Federal Savings Bank offices will be closed the following dates during the 2015 calendar year.

Thursday, January 1 - New Years Day
Monday, January 19 - Martin Luther King, Jr. Day
Monday, February 16 - President’s Day
Monday, May 25 - Memorial Day
Saturday, July 4 - Independence Day
Monday, September 7 - Labor Day
Monday, October 12 - Columbus Day
Wednesday, November 11 - Veterans Day
Thursday, November 26 - Thanksgiving Day
Thursday, December 24 - Christmas Eve (Closed at 12:00 PM)
Friday, December 25 - Christmas Day
Thursday, December 31 - New Year's Eve (Closed at 2:00 PM)

simple_switch

Federal Savings Bank is pleased to introduce Simple Switch.


We understand that switching an account can seem complicated, so we’ve created “Simple Switch” to make the process of switching your account(s) from another institution to Federal Savings Bank easier. We invite you to click here to download the forms listed below. Then complete them and bring them with you when you meet with a customer service representative at any one of our five convenient branch locations. No appointment necessary.  

  • Personal profile form*
  • Required documentation checklist*
  • Transfer of automatic withdrawal
  • Transfer of third party (debit card) withdrawal
  • Internet banking/online bill-pay application

Please note that all asterisked (*) forms are required.

 

Easy Steps to Close an Account

Sure, direct deposits and scheduled automatic payments make switching banks complicated. But you can take steps to make the transition smooth and painless.


1) Open a new account (hopefully at Federal Savings Bank)


2) Make a list of your direct deposits and automatic withdrawals and contact each provider to find out what you need to do to transfer the payment and how long it will take the change to take effect.


3) Repeat Step 2 for all your automatic withdrawals – just make sure no debits occur before your direct deposits take effect!


4) Print out records and download and save your statements.


5) Once you are certain that all checks have cleared the old account, you are now ready to close it. Either visit a branch of the bank or call to see if you can close the account over the phone.


6) Be sure to get a letter confirming that the account was closed.

Privacy Policy

Click here to view Federal Savings Bank's Privacy Policy.

Employment

Federal Savings Bank was established in 1890 and still offers personal service, competitive rates, and a wide array of investment options for individuals and businesses. We credit our success, in part, to our commitment to our customers, employees, and the communities we serve. Our colleagues work in an environment where teamwork, creativity and initiative is encouraged and rewarded. We offer competitive salaries, ongoing training opportunities as well as a comprehensive benefits package.

If you are interested in joining our team, please apply at any of our branches or complete this application and submit with your cover letter and resume to:

Federal Savings Bank
PO Box 1099
Dover, NH 03821
Attn: Human Resources
Email: Kristen Collins

Federal Savings Bank is an equal opportunity and affirmative action employer.

"EEO is the Law"   "EEO es la Ley"

apply online 2

Current Openings

(click for details)

Part-Time Teller/CSR

A part-time Teller/Customer Service Representative position is open in our Rochester location. Under general supervision and in accordance with established policies and procedures, the incumbent is responsible for opening and servicing customer accounts, accepting loan payments, and cashing checks. Develops and maintains knowledge of company product and service offerings to promote FSB products and services and refer new and existing customers to appropriate individual(s) for further information. Additional responsibilities entail processing a variety of customer transactions including but not limited to; deposits, account withdrawals, issuing Bank Checks, Money Orders, Travelers
Checks, and cash advances. Ensures professional, courteous, and efficient service is given to our customers at all times.

  • Must have a positive attitude, the ability to follow the direction of their supervisor and work well with peers, and effective communication skills.
  • High School graduate or GED is required. Experience in handling cash and dealing with the public as cashier or teller is essential. Computer experience in Word and Excel is required.
  • Must be willing to travel and report to any of our local branches if necessary, whether temporary or permanent.
  • Must be in current position for a minimum of six months.
  • Must be able to lift cash boxes and currency/coin bags of approximately 30 pounds.
  • Must be willing to work 25-28 hours per week, including Saturday.

Branch Manager

In accordance with established policies and procedures, the incumbent is responsible the daily management of the Bank’s Barrington office; for the development of new business for the branch and for new loan origination. Monitors market trends, is aware of competitors’ products and pricing, and actively participates in community events and organizations. Ensures professional, courteous, and efficient service is given to our customers at all times.

Essential Job Functions:

  • Manage the daily operations of the branch and ensure consistently high levels of customer service and accurate and efficient operations.
  • Supervise the branch staff; coordinate staffing and schedules to ensure adequate coverage at all times.
  • Must oversee staff training and conduct or review annual staff performance appraisals and salary reviews and recommend personnel action as appropriate.
  • Responsible for opening and closing the branch in accordance with established procedures.
  • Oversee branch cash ordering and branch cash records, sign official Bank checks; maintain branch records of signatory authorities, key and combination access, etc.
  • Oversee and assist with teller, ATM and other branch settlement procedures to ensure timely and accurate settlement of cash, cash items and account records. Must inform the Branch Administrator of any settlement or other discrepancies in the branch.
  • Responsible for conducting regularly scheduled branch staff meetings for training and information purposes.
  • Analyze branch activity and prepare management reports as required.  
  • Ensure that branch personnel are aware of the Bank’s Referral Program and work to establish individual goals that are measureable and attainable.
  • Cross-sell Bank products and services as required by the Bank’s cross-selling program and accurately maintain all sales records.
  • Act as branch security officer to ensure that all Bank security policies are implemented and conduct staff security training as necessary.
  • Coordinate Annual Security Training for all Barrington Employees in conjunction with the Barrington Police Department and the Compliance Officer.
  • Conduct business development calls with local individuals and businesses to sell new deposit accounts according to sales program guidelines; establish new accounts as a result of business development efforts. Refer leads to other Bank staff members as appropriate.
  • Participate in community events and organizations to establish and further develop sustainable business relationships and public relations. 
  • Monitor market trends relating to competition, banking products, deposit rates, advertising programs, hours, etc. in the market area.
  • Report to the Branch Administrator on market trends and make recommendations as appropriate.
  • Ensures that Quality Customer Service standards are consistently achieved.
  • Resolves problems, escalating more difficult issues to Branch Administrator.
  • Maintains confidentiality of transactions.
  • Maintains high level of balancing standards.
  • Maintains knowledge of and ensures compliance with Federal and State banking regulations and adheres to all Bank policies and procedures.
  • Maintains a thorough knowledge of the Bank’s products and assists customers in opening and closing accounts and handling customer questions and concerns.
  • Adheres to branch security according to company Security Program, exercising dual control according to established policies.
  • Must be available to work Saturdays.
  • Participate as a member of the Bank’s Compliance/CRA Committee.
  • Actively participate in industry trade group meetings and educational programs to remain abreast of current issues and requirements affecting Bank operations and job performance.

Skills/Experience Required:

  • Bachelor’s degree in business or finance or equivalent work experience.
  • Five to seven years in retail banking management, including staff management, sales and business development.
  • Excellent customer service, communication, management, and organizational skills.
  • Strong computer skills and familiarity with various software programs.

Retail Loan Officer

This position is responsible for originating residential mortgage loans with a primary focus on a specific geographic territory, performing the duties of a Retail Loan Officer to include;

  • Meet with and counsel existing and prospective mortgage loan customers, at the time and place of their convenience.
  • Meet or exceed established individual origination volume requirements annually, according to business plan requirements and metrics.
  • Respond in a professional manner to questions regarding rates, policies and practices of the Bank relative to mortgage lending.
  • Follow each loan through to the closing, working with the customer, real estate broker, loan processor and/or attorneys as necessary.
  • Refer problems or unusual situations to management for resolution.
  • Comply with all Bank and department policies and procedures and all applicable Federal, State and Secondary Market regulations.
  • Establish and maintain contact with real estate professionals, accountants, financial advisors and attorneys within a defined geographic territory through direct calls, and real estate networking events, presenting yourself in a professional manner.
  • Responsible for remaining abreast of all regulatory issues effecting mortgage loans and initiate the appropriate changes in policy/procedures.
  • Inform business contacts of any new lending programs and inquire about the credit needs or concerns of individuals in the community with the objective of enhancing the volume of mortgage originations and effectively meeting the credit needs of the community.
  • Represent the Bank through active participation in community organizations and events.

Skills/Experience Required:

  • Bachelor's degree with a concentration in business or finance and/or equivalent experience.
  • Three to five years of residential mortgage origination experience.
  • A thorough understanding of Secondary Market guidelines is required.
  • Strong computer skills and familiarity with various software programs including Word and Excel.

Commercial Business Development Officer

This position is responsible for developing business relationships in the Bank’s market area; cross-selling products and services with a strong commitment to helping the institution grow its Commercial Deposits, Commercial Loan Portfolio and referring new Commercial Loans to appropriate loan officers; as well as providing leads to our Wealth Management department. Ensures professional, courteous and efficient service is provided at all times.

Essential Job Functions:

  • Conduct business development calls with local individuals and businesses to originate new deposit and loan relationships.
  • Actively participate in the bank’s business development program.
  • Establish priorities and prepare itineraries for business development leads including; reviewing prospect lists, news publications, etc.
  • Refer leads to the Commercial and Residential Loan Officers and Branch Managers as appropriate.
  • Conduct joint business calls with the Branch Managers to help enhance their cross-selling skills and recognize opportunities for retail and consumer deposit and loan growth.
  • Recommend upgrades, elimination or development of under-performing products and services and development or introduction of new products and services as necessary.
  • Meet with customers at a place convenient to their needs and promote a favorable image of the Bank in all business activities within the community.
  • Required to actively participate in local community events such as; local Chambers of Commerce, home shows and open houses to promote the products and services of the Bank.
  • Respond in a professional manner to questions regarding products and services of the Bank, matching the customer needs to the appropriate services.
  • Assist with the implementation of marketing programs and product promotion as required.
  • Respond to customer inquiries, evaluate needs and actively suggest products and services to meet said needs.
  • Establish and maintain contact with local business managers and other professionals within the established market area, through direct calls, business organization
    gatherings, etc. to actively solicit new business.
  • Conduct follow-up calls to business prospects and customers to determine if an appropriate level of customer satisfaction has been met, as well as periodic communication to determine if other banking needs exist and to ensure consistent customer satisfaction.
  • Prepare and present reports on new commercial relationships, volume and performance against goals, according to established requirements. Monitor market trends and recommend changes as appropriate.
  • Participate in staff meetings, seminars and courses to remain current.
  • Maintain knowledge of and ensure compliance with Federal and State banking regulations and adhere to all bank policies and procedures.

Skills/Experience Required:

  • Bachelor’s degree or higher. Banking experience with a strong concentration in commercial lending is required.
  • Three to five years of progressive experience in banking and sales.
  • Excellent customer service, communication and organizational skills.
  • Strong computer skills and familiarity with various software programs.

Locations & Hours

doverbranch

Dover, NH

633 Central Avenue*
Dover, NH 03820
603-742-4680
FAX 603-742-7905

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday -Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12:30pm

portsbranch

Portsmouth, NH

1650 Woodbury Avenue*
Portsmouth, NH 03801
603-431-2212
FAX 603-436-6095

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 6:00pm
Saturday 8:30am - 12:30pm

One Market Square* (ATM only)

durhambranch

Durham, NH

7A Mill Road*
Durham, NH 03824
603-868-1111
FAX 603-868-5107

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

barrbranch

Barrington, NH

Physical: 6 Eastern Avenue
Mailing: PO Box 70
Barrington, NH 03825
603-664-9327
FAX 603-664-9109

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 6:00pm
Saturday: 8:30am - 12:30pm

rochbranch

Rochester, NH

17 Wakefield Street*
Rochester, NH 03867
603-332-3740
FAX 603-332-3974

Lobby:
Monday - Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:30pm

Drive-up:
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12:30pm

*ATM Locations

Toll-free 1-800-462-2265

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