Security Alerts and Information
Federal Savings Bank is committed to helping protect our customers’ personal information. It is just as important that consumers take precautions to protect their information. Please regularly check this page for consumer alerts and additional information related to safeguarding your information.
Internet Security Tips
FinCEN Reminds the Public to be Wary of Fraud
The Financial Crimes Enforcement Network (FinCEN) reminds the public to be alert to ongoing financial scams that attempt to solicit funds from unsuspecting victims. For more information visit FinCEN's website at www.fincen.gov.
Concerned About Identity Theft?
An Important Message for our Valued Customers.
Have you received a letter in the mail from a business that you frequented in the past stating that they experienced a breach in their network and your personal information may have been included? This can be very unsettling, but there are steps you can take to help protect your personal information.
First of all, contact Federal Savings Bank at 1-800-462-2265. One of our Customer Service Representatives can put a message on your account(s) indicating that you were impacted by a particular businesses security breach. Also, monitor your credit report on a regular basis. You are entitled annually to one free credit report from each of the three reporting agencies. For more information, visit www.annualcreditreport.com. This will not provide you with a credit score, but will advise you of any negative or adverse activity. Finally, contact the business directly. Ask how the breach occurred and what safety measures the business has implemented to prevent a repeat occurrence. Educating yourself is the best means for you to protect your personal and confidential information.
Debit Card Fraud Information - Foreign Countries
Federal Savings Bank, like many other financial institutions, has experienced an increase in attempted fraudulent debit card activity originating from some specific foreign countries. This trend has increased over the last couple of years while technology has advanced and thieves have learned new ways to obtain consumers’ personal information. Our priority is to protect your personal information to the best of our ability. We regularly implement new technologies and programs to safeguard your information. Due to the recent increase in fraudulent transactions from foreign countries, we will be blocking some debit card transactions going forward – providing you with even more protection.
Effective December 2, 2010, debit card transactions may be blocked from the following countries: Australia, Bahrain, Brazil, Cameroon, China, Columbia, Cyprus, Denmark, Dominican Republic, France, Honduras, Hong Kong, India, Ireland, Italy, Latvia, Mauritius, Mexico, Morocco, Netherlands, Nigeria, Panama, Peru, Philippines, Singapore, Spain, Uganda, Ukraine, the United Arab Emirates and the United Kingdom.
What should you do if you plan to travel to one of these counties or make a phone or online purchase? Simply call us at 1-800-462-2265 or stop by one of our branches and inform a customer service representative of your plans. This block can be temporarily removed and reinstated when you return from your trip or complete a foreign purchase. Additional foreign countries may be added to this list in the future. Please check this page regularly for a complete list.
Tax Scam Warnings from the IRS
Consumers should protect themselves against online identity theft and other scams that increase during and linger after the filing season. Such scams may appropriate the name, logo or other appurtenances of the IRS or U.S. Department of the Treasury to mislead taxpayers into believing that the scam is legitimate.
Scams involving the impersonation of the IRS usually take the form of emails, tweets or other online messages to consumers. Scammers may also use phones and faxes to reach intended victims. Some scammers even set up phony websites. Generally, the IRS does not send unsolicited emails to taxpayers. Further, the IRS does not discuss tax account information with taxpayers via email or use email to solicit sensitive financial and personal information from taxpayers. The IRS does not request financial account security information, such as Personal Identification Numbers (PIN) from taxpayers.
Census Taker Scam Warnings from the Census Bureau
The Census Bureau has recently warned consumers that thieves will attempt to impersonate Census takers to obtain personal, confidential information to steal identities. If you did not fill out a Census form by mail, you will receive a visit from a Census taker at your mailing address. Be aware of the information you disclose and take warning of the following Census taker information.
Real Census Takers:
Protecting your privacy is important to Federal Savings Bank and our employees. We want you to understand how we gather, use and safeguard information about you to provide you with our products and services. The following is information about our practices for the gathering, sharing and security of information relating to our customers. We encourage you to review this page regularly as we will post any necessary security alerts and important consumer information as well.
Information We Gather
We gather information about you from the following sources: Information we receive from you on applications or other account forms, such as your name, address, social security number, assets, income, and in the case of applications for insurance, health and medical information. Information about your transactions with us, such as your payment history and account balance. Information we receive from third parties such as credit reports on your credit history.
Information We Share
We do not share any information about our current or former customers with anyone outside the Bank except:
We do not share medical or health information with third parties, except to process transactions or to provide services you have requested or initiated. If you decide to close your account(s) or are no longer an active customer, we will retain your records for as long as required by law. We will continue to treat your personally identifying information as described in this notice, as amended from time to time.
Our Security Procedures
We restrict access to your information to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards in accordance with federal regulations to guard such information.
Internet Banking Privacy
Safeguarding your information when interacting with us via the Internet is also extremely important. We apply the standard discussed above in caring for your information. When browsing our web site, information, such as your e-mail address, is not collected. Some areas of our web site require information, such as your e-mail address or your account number, to enable you to perform certain tasks (i.e., to review your accounts or correspond with us). In these cases, we collect the information necessary to interact with you.
If you visit us on the Internet, we may send a "cookie" to your browser that records the number of visits made to our various web pages; however, personal information is not collected. If you use our online banking or bill payment programs, you may receive additional cookies that contain your unique identifier, allowing you to view and manage your accounts. These cookies may be linked to personal information.
Corrections or Concerns
If you believe any of your personal information maintained at Federal Savings Bank is incorrect, or if you have a privacy-related concern, please call our Privacy Manager, James Brannen, at 1-800-462-2265.
From time to time, we may update or amend this policy and will notify you of those changes as required by law. You may view the most current version of this policy at any time by requesting a copy from any branch office or by visiting our website again.